Essential Function

Work closely with the Store Manager in the day-to-day operations including customer service, team building,
merchandising, marketing opportunities, inventory management, and opening/closing the store.
Essential Responsibilities
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.
Management reserves the right to modify, add or remove duties as necessary.
  • Assists Store Manager in responsibility for the store
  • Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
  • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
  • Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance
  • Identifies opportunities to drive traffic into the store through community events (art shows, clinics, etc.)
  • Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
  • Leverages individual staff strengths, encouraging employee development and motivation
  • Coaches sales associates on sales techniques and operational duties
  • Assists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
  • Assists Store Manager in delivering consistent, in the moment, feedback and coaching
  • Ensures all pricing, signage, and displays are correct at all times
  • Receives regular deliveries and stocks sales floor in a timely manner
  • Responsible for controlling inventory stock levels and replenishment
  • Communicates sell through and suggest strategies for future forecasting
  • Leads merchandising planning and works together with creative team on the store re-merchandising
  • Enforces all company policies and procedures, including health, safety, and security
  • Performs all duties as directed by supervisor


Associate degree from an accredited college or equivalent
1-3 years experience in retail store management
Specialized Knowledge, Skills and Abilities:
• Experience working with POS systems (Preferred).
• Financial and Business Acumen: Ability to understand and drive store profitability through service
• Problem Solving & Decision Quality: Able to use logic and methods to solve problems with effective solutions
• Relationship Management: Commitment to outstanding customer service and demonstrates dynamic leadership skills
with the ability to lead, motivate and develop employees
• Influencing and Negotiation: Can present ideas and directions that lead others to action
• Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to
meet and exceed goals. Possess strong organizational and time management skills
• Strong verbal and written communications skills
• Must be an excellent organizer and problem solver with strong project management skills
• Possess strong interpersonal skills to communicate with confidence to both internal and external customers